Definitely deserves 7.6/10!. This place was visited and rated 1928-times
What our travelers says:
1 year ago Davis Zackariadescribed this experience as follows:I did love my stay! It’s a great location to all the foods and drinks. Walk to the water-front, city center, and the pier are all doable and fun. Informative staff and great service. Thank you. Felt access to a microwave and the bath-tub being less slippery are certain improvements that I would wish for.
1 year ago Mateusz: it is necessary to add to this place:Great advantage of the hotel is its location. I wouldn’t say this is a 4 star hotel though. The rooms are used but kept clean and the housekeeping was doing a great job 👏 the parking space is very limited for the size of the hotel. We have paid around 65€ per night for double room, I think it’s fare price for the service provided. If I paid more I would be dissatisfied
1 year ago Willi K.wrote only this about this place:Very nice hotel, the staff is friendly and helpful, the rooms are clean and have everything necessary but it's time to change some of the equipment;-). The location is great, 5 min to the beach and 30 min to the centre of Funchal (10 min by car). The breakfast is ok, it has everything for a standard breakfast, sometimes a bit of different food will be nicer... We can recommend this hotel and maybe come back:-)
1 year ago Vicky Armstrongdescribed this experience as follows:Disappointed. Not 4 star. Photos of rooms were deceiving. Despite the website stating the hotel had been recently renovated, my room was tired, outdated and in some areas unclean. Lots of scratches and marks on walls.The sofa looked like it had never been cleaned. Covered in flea bites after first night. The barman at the pool (older man) was unfriendly and unhelpful. There were many times when there was no one at reception to help. Had to ask twice for someone to look at the AC in my room. Asked twice for a taxi to be booked for 4.20am for the airport. When it didn’t show, the man on reception told me I had told them 4.30, then when he phoned the taxi company, it hadn’t been booked at all! Luckily I had the Bolt app and booked a taxi myself. Very disappointing to read older reviews which state the same complaints as me and see that nothing has been rectified. Would not recommend this hotel.
1 year ago Adam James (The review guru)described this experience as follows:I stayed in this hotel for a week in September with a friend whilst visiting Maderia. The website states that this is a 4 star hotel and the photos on the booking site looked great. Unfortunately this hotel is more like a 2 star for the following reasons. Firstly the rooms and decor are extremely outdated and old. The room has a musty smell to it and the furnishings are old and in need of replacement. The lights above my bed didn't work and the shower leaked excessively. The shower head itself was falling apart and literally sprayed everywhere when turned on. The staff are well a bit rude to say the least. The woman working on the bar was unfriendly and quite hostile at times. I asked her for a pineapple juice and lemonade and she made a huge deal about it, as if I was asking for a complicated cocktail. Staff on reception are hardly ever there either. The buffet is extremely poor quality too. Don't expect miracles but a little variation would go along way here. The buffet was a continental breakfast with some quite questionable bacon, fruit which would be gone by 9 am and some pastries. The cheeses and meats aren't even worth mentioning they were that bad. Positive notes then - The massage spa was amazing. It costs €40 for an hour and the woman in there worked really hard to give us a relaxing time. This isn't exactly part of the hotel it's just located by the poolside, although it claims to be a part of the hotel. The coffee machine at breakfast was also ok. Made nice espressos and coffees. Apart from this there is nothing else good to say about this hotel. It shouldn't be listed as a 4 star as the service and accommodation is poor quality. If possible I'd suggest finding somewhere a bit closer to the town. It may cost a bit more but at least you'll get what you pay for.